6 Costly Misconceptions About Carpet Cleaning That You Should Look Out For

Learn How to choose a Professional Carpet Cleaner to take care of your furnishings

Choosing a Carpet Cleaner isn’t easy!

Why? Because you’re bombarded with misleading advertising, confusing claims and simply bad information. From super-low prices and high-pressure sales to unqualified technicians and near-worthless methods – how do you ever find a qualified, competent, professional carpet cleaner that you know is going to product the results you want? 

You start by reading our “Consumer’s Guide To Carpet Cleaning” (You can download the full guide by clicking here).  We’ll be uploading the guide on our blog.

In this fact-filled e-book, you’ll discover how to avoid four carpet cleaning rip-offs, eight mistakes to avoid when choosing a carpet cleaner, and four steps to a fresh, clean, healthy carpet. I wrote this e-book after our experience of being in the cleaning industry for many years, providing professional carpet cleaning in Leicester, Derby, Nottingham and surrounding areas for thousands of happy clients. Our aim is to help you better understand carpet cleaning. Now with this information, you can make an informed, intelligent decision.

We’ve dedicated our business to educating consumers so if you have any questions about carpet or upholstery cleaning, you can call our friendly team on 01530 215 036 and we’ll be happy to help you in every way.

MISCONCEPTION # 1: You should wait as long as possible before cleaning your carpet.

No. Dirt is abrasive – like sandpaper. Every time you step on your carpet, you grind dirt into the fibres. This cuts your carpet, just as if you had used a knife. This cutting causes your carpet to wear out faster. A dirty carpet will not last as long as a clean carpet. And while vacuuming helps by itself, it’s simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out.

MISCONCEPTION # 2: The only reason to clean a carpet is to remove dirt.

No. As you are probably aware, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust and hundreds of other chemicals. When you come into the home, you carry those pollens, bacteria etc. in your hair and on your skin, clothes and shoes. Not surprisingly all those chemicals and toxins wind up in your carpets.

If you have allergies or breathing problems the source could be in your carpets.  We can help you!

MISCONCEPTION # 3: One method of carpet cleaning is as good as another.

No. The dry cleaning methods, which are dry foam, dry chemicals, and dry compound do not rinse your carpet in any way. Instead, they leave dirty residue. You may say they clean the carpet half way. The most effective method is hot water extraction. Hot water extraction means hot water cleaning solution, under high pressure, is forced into your carpet and then sucked out of your carpet. Shaw industries, the world’s largest carpet manufacturer, recommends hot water extraction as the primary method of cleaning carpets, along with an IICRC approved firm.

Carpet cleaners use two types of hot water extraction. If they use an extraction unit mounted in a van outside, it is known as a truck mount. If they use a machine they can bring into the home, it is known as a portable machine.

MISCONCEPTION # 4: Having the right equipment is all a company needs to clean your carpets properly.

Not true. Many companies own hot-water cleaners but very few companies teach their employees how to use them properly. This is why it is important that you choose your carpet cleaner very carefully. The best cleaning companies are those that have been certified by the Institute of Inspection Cleaning and Restoration, known as the IICRC. Before you choose a carpet cleaner, ask to see written proof of the company’s IICRC certification and also the certification of the technician who is going to do the job! If they don’t have them don’t use them!

MISCONCEPTION # 5: The company that offers the lowest price is the company you should hire.

No. I’ve seen so many problems arise from lowest-bid companies that I suggest you NEVER hire a company that quotes the cheapest price. The two most problems are:

  1. The price may not be for the services you want performed. The company may be equipped to remove only the dirt from your carpet. But you may want bacteria, fungus, pollens, dust mites and tobacco residues removed as well.
  2. The price you see advertised may not be the price you pay. Many homeowners have learned that the low price they saw advertised only lasted until the carpet cleaner got into their home. Then they were pressured into paying a lot more for a variety of add-ons. (Some carpet cleaners even break the law by using illegal bait and switch tactics.)

MISCONCEPTION # 6: Any honest carpet cleaning company should be able to give you an exact price over the phone.

I wish this were true but it isn’t.  Honest, reputable carpet cleaning companies almost never price carpet cleaning by the room. Instead, carpet cleaning is usually priced by the square foot. So if you’d like me to tell you the exact cost of cleaning your carpet, I need to know the exact number of square feet that you want cleaned. To get an accurate measurement, I use a digital estimator to measure the size of the carpet area.  Theres’s a few other things that I take into account when I’m assessing your carpets, these are:

  1. The type of carpet. Certain types of carpet are harder to clean than others.
  2. The amount of soiling. Carpet that hasn’t been cleaned for ten years will take longer than a carpet that we cleaned within the last year.
  3. The amount of furniture we have to move. If you move your furniture, you’ll save money.

If you need help with your carpet cleaning needs then call our friendly team on 01530 215 036 and we’ll be happy to help.  Why not read some of the comments below that we receive from our clients on a regular basis.

We’re passionate about carpet cleaning. What drives us is the before and after results as these can be amazing.  What actually gives us the kick is the WOW factor we get from our clients when they see their carpets after we have finished and this give us absolute and total job satisfaction – this is the reason why we do it!

Not only do we go all out to provide great looking carpets but also a fantastic service on top of that.  Nothing is too much for our clients and we find that this attitude towards who we are and what we do is what keeps our clients coming back time and time again.  So if this is the sort of service you would like and you want your carpets cleaned then please contact our friendly team on 01530 215 036.

Bailey’s Floor Care Specialists are a professional floor care company who specialise in Carpet Cleaning, Rug Cleaning, Fabric & Leather Upholstery Cleaning, Karndean & Amtico Cleaning and Sealing, Stone Floor Cleaning and Restoration, Wood Floor Sanding and Sealing as well as Cleaning and Sealing your Patios and Driveways for our domestic and commercial clients throughout Derbyshire, Nottinghamshire, Leicestershire, Warwickshire (Inc Coventry, Kenilworth & Leamington Spa) and Northamptonshire.

Written By: Chris Bailey

Caring for his clients' soft furnishings and floors since May 2000. Chris is passionate about providing a second-to-none level of service that he believes all his clients deserve.

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